Privacy Policy

1. Introduction

Wishverse ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you use our Service at wishverse.app.

2. Information We Collect

We collect the following types of information:

• Account Information: Your email address, used for authentication via one-time code login.
• Content You Provide: Recipient names, relationship details, personal highlights, occasion types, and any other details you enter to generate a video wish.
• Generated Content: Scripts, audio files, and video files created through the Service.
• Usage Data: Pages visited, features used, credit consumption, and timestamps — collected to improve the Service.
• Payment Information: Payment processing is handled by third-party providers. We do not store your full payment details.

3. How We Use Your Information

We use the information we collect to:

• Authenticate your account and keep it secure
• Generate personalized AI scripts, audio, and video content
• Process payments and manage your credit balance
• Improve and develop the Service
• Send transactional emails (e.g. login codes, receipts)
• Respond to support inquiries

4. AI Processing

The details you provide (such as recipient names and highlights) are sent to AI services to generate your script, audio, and video. By using the Service, you consent to this processing. We do not use your personal content to train AI models without your explicit consent.

5. Data Sharing

We do not sell your personal data. We may share data with:

• Service Providers: Third-party vendors (e.g. cloud storage, AI APIs, payment processors) who help us operate the Service under confidentiality agreements.
• Legal Requirements: When required by law, court order, or to protect the rights and safety of Wishverse or others.

6. Cookies and Tracking

We use secure, httpOnly cookies to store authentication tokens and keep you logged in. We may also use analytics tools (such as Google Analytics) to understand how users interact with the Service. You can disable cookies in your browser settings, though this may affect Service functionality.

7. Data Retention

We retain your account information and generated content for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability

To exercise any of these rights, contact us at [email protected].

9. Security

We take reasonable technical and organizational measures to protect your data, including secure token storage, HTTPS encryption, and access controls. However, no system is completely secure and we cannot guarantee absolute security.

10. Children's Privacy

Wishverse is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or an in-app notice. Continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

12. Contact

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].